Our Solutions for your IT-Future

We don't talk about digitalisation. We patch, migrate, automate and secure – and deliver figures instead of slides.

Four service areas. One promise: your IT runs before you notice.

Four areas, fifteen services, one system: if you want security, you need clean patch management. If you move to the cloud, you need compliance by default. If you want productive teams, you need workplaces that do not get in the way. Scerus delivers this as a system – not as parts with four different contacts.

All services – at a glance

Every service has its own page with approach, benefits and tools – or ask us directly, we will also tell you what you do not need.

Why experts work with Scerus

  • Figures instead of promises

    Patch rate, time to remediate, release cycle: we agree on KPIs before the start and report monthly – even when the numbers are uncomfortable.

  • Roles instead of hierarchy

    Holacracy means you always know who decides. No account-manager ping-pong, no ticket circling three departments before someone acts.

  • Audit-proof from day one

    ISO 27001, NIS2, internal audit: our processes produce the evidence as a by-product – not the night before the audit.

  • Vendor know-how, vendor-neutral advice

    Microsoft, Fortinet, totemo, Chef: we know the stacks in detail – and still tell you when a product does not fit you.

What you get – in numbers

  • 72 hours

    Critical vulnerabilities are closed within 72 hours – measured, not estimated.

  • 98 % patch rate

    Automated patch management across clients, servers and cloud workloads, with evidence for every audit.

  • 0 days downtime

    Cloud migrations in waves and with pilot groups: operations keep running while we move.

  • 2 instead of 8 weeks

    Release cycles after agile transformation – with clear roles, a DevOps toolchain and fewer incidents.

  • 100 % encrypted

    External findings and contract communication runs fully encrypted with totemo – with no extra effort for staff.

Example values from current projects (see references); target values are agreed per project.

Frequently asked questions

Do we really need all four service areas?

No. Most customers start with a concrete problem – usually vulnerabilities or an upcoming migration. The areas interlock, but you decide how far you go.

How fast are you in an emergency?

With defined SLAs and escalation paths. We address critical vulnerabilities within 72 hours; for managed services response times are fixed contractually.

Do you only work with Microsoft?

No, but we know Microsoft 365 and Azure very well – as well as Fortinet, totemo and Chef Automate. Advice is vendor-neutral; we recommend what fits your landscape.

What does it cost?

Projects are priced by scope, managed services by systems and SLA. You receive a quote with KPIs before the start – without hidden items.

Can you work alongside our existing provider?

Yes. We take on clearly delimited roles – for example vulnerability management next to existing operations – and document interfaces and responsibilities.

  • Portrait of Johanna Gruber (placeholder)
    Johanna Gruber Head of IT, mid-sized manufacturing company

    »With Scerus we finally found a partner who doesn't just deliver but thinks ahead. The collaboration is fast, clear and absolutely reliable.«

Let's talk about it

Fast, uncomplicated and personal. Non-binding, direct and tailored to your requirements.